ERP/CRM for a national internet provider

Challenge

A national ISP needed one system for subscriptions, billing and support at the scale of 83,000+ active subscribers and 200+ support staff.

What we built

Subscriptions, promotions, billing runs, unified lead generation and device integration. An on-device speed test lets support teams diagnose connections instantly instead of relying on customer-run tests.

Outcome

Support teams diagnose connections instantly, and operations run on one platform.

Stack

• Vue 3
• NestJS
• PostgreSQL